West Ham Co-chairmen David Sullivan and David Gold have issued an open letter to Hammers fans on the club's official website.
The letter discusses the club's current predicament after a host of injuries to senior players and bad results have left the side in the relegation zone.
the letter was quick to reassure fans the club are just as worried as they are 'Like all West Ham fans we are frustrated and hurt by our recent results."
After the club were beaten 5-0 by Championship side Nottingham Forest in the Third Round of the FA Cup at the weekend, the letter admits it was a bad result but also conceded that it was tough for manager Allardyce to deal with the restraints on his squad.
"I know Sam would have loved to have put out a more varied side...but many key players are injured and Sam has been handed the near impossible task of coming through three games in the space of six days with a squad of only 14 fit and available senior players."
They further backed their manager by saying they know "he has not lost his ambition or desire to make West Ham a great Premier League club."
Despite the club's injury worries, the chairmen were positive in the assessment of key players such as Andy Carroll, citing that he amongst others will be playing again soon.
Interestingly the letter also highlighted the board's responsibilities to help the club, and that they 'are working around the clock to do everything in our powers to arrest this slump in form."
The main way in which they will be doing this is by strengthening the team in January, with a defender a priority, and are 'close to securing one of our key striking targets."
The letter ended by thanking the fans for their continued support during what has undoubtedly been a tough season, and also thanked all the staff at the club, stating that 'we must stay united and come through the other side together."
Whilst the letter is positive about the club's future it is also aware of the reality of their situation- key injured players are still injured, and no new signings have officially been unveiled yet.
With a stern test against Manchester City in the League Cup semi-final this week, followed by a vital Premier League game against Cardiff, fans will be hoping that the club acts on the promises made sooner rather than later.